Faq's
FAQ
Are your products washable?
Alomst all of our products are cleanable in some way. Please go to the specific product page for more details. Please note that various products like Bolsters, Eye Pillows etc may have a removable and washable cover but the inner filling/ layer is not washable.
Which types of products do I need?
All our products are intended for all levels and even as home furnishings. A yoga blanket is also just a gorgeous & cosy blanket on a chilly day. Feel free to use our products as you see fit.
How do I use your products?
Again, there is no right or wrong way. Follow us on Instagram for short reels on how to use our products. We are also in the process of launching a YouTube channel soon.
Can I buy Wholesale?
Absolutely, our customers range from corporates like David Lloyd Clubs, MSC Cruises, Warner Hotels and to yoga studios and yoga shalas across the UK.
Please fill up this FORM below and we will contact you within 7 working days.
Shipping questions
Do you ship worldwide?
We are currently concentrating on our UK operations but are planning to expand our footprint soon. Please use the contact us page if you are from outside the UK & interested in buying our products.
Do you charge for shipping?
Orders over £50 are free. Standard shipping will apply to orders under £50
Returns questions
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return
How do I return an item?
To start a return, you can contact us at returnsmsy@gmail.com. Please note that In keeping with our minimising waste ethos we do not offer free returns except in the case of damage &/or if you have received the wrong item.